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Support and Updates

At Planetrehab Incorporated, there is nothing as important as our client's satisfaction. We strive to provide our

clients with excellent software and support. You will quickly discover that we treat our clients differently than other

software companies.



Our goal is prove to you that you can depend on Planetrehab, therefore we take our commitment to support

very seriously. We will provide you as much technical support as you need. And not just during regular business

hours but after regular business hours and on weekends. It is essential that you are able to use the software

and if you cannot, we are here to help. We go to great lengths to make sure you get all the help you need.


Our commitment to support does not end when you sign the contract. As long as you are a Planetrehab client,

we will provide you with world-class technical support.


Planetrehab provides free training until you are completely comfortable using the software. We also provide free updates and upgrades. You never have to pay for this service.


Our approach to support is simple. We want you, our client, to be able to easily schedule, document and bill visits. You are the therapy professional and you should be able to focus on your patients, not on your software, leaving you worry-free.


If you need to contact support, call 800-982-5447 ext. 314 or visit our Contact Us page for other options.



Web-based version for Windows

Web-based version for Windows (64-bit)

Web-based version for Android

Web-based version for Mac

Web-based version for IPad/Iphone

Web-based version for Chromebook

Parallels Direct Downloads

Mac Remote Control

Chromebook Remote Control


Bulletins & Notes

Planetrehab 2.393 Release Note

Medicare Cap Repeal Bulletin

Planetrehab 2.391 Release Note

Planetrehab Bulletin - New Medicare Card

Medicare Cap-Repeal or Not? UPDATE

Medicare Cap-Repeal or Not?

Planetrehab 2.382 Release Note

Planetrehab Ransomware Bulletin

Planetrehab Reminder Message Customization

New Evaluation Codes - Update

New Evaluation Codes

Planetrehab Documentation Update

Planetrehab ICD10 Implementation Notice

Planetrehab 2.333 Release Note

Notice of Upcoming Planetrehab ICD10 Integration Release

Planetrehab 2.324 Release Note

Planetrehab 2.302 Release Note

Planetrehab 2.301 Release Note

Planetrehab 2.289 Release Note

Planetrehab 2.261 Release Note

Planetrehab 2.255 Release Note (includes Functional Limitation Reporting)

Planetrehab 2.24 Upgrade Release Note

Planetrehab 2.2 Upgrade Release Note

Planetrehab 2.0 User's Guide and Workstation Installation Instructions


Tools & Documents

Advanced Beneficiary Notice Form (ABN)


Reporting OPTIMAL Measurement Tool - Baseline

Functional Limitation Reporting OPTIMAL Measurement Tool - Follow-up

Functional Limitation Reporting OPTIMAL Measurement Tool - Instructions


Notice of Updates to Planetrehab

We update Planetrehab every Sunday and we include a list of all changes in the Planetrehab Monthly Newsletter. If you would like to receive the newsletter you can subscribe.

      Click to get more info

      about Planetrehab and we will send you a demo on a usb flash drive that is yours to keep.




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