Support and Updates
At Planetrehab Incorporated, there is nothing as important as our client's satisfaction. We strive to provide our
clients with excellent software and support. You will quickly discover that we treat our clients differently than other
Our goal is prove to you that you can depend on Planetrehab, therefore we take our commitment to support
very seriously. We will provide you as much technical support as you need. And not just during regular business
hours but after regular business hours and on weekends. It is essential that you are able to use the software
and if you cannot, we are here to help. We go to great lengths to make sure you get all the help you need.
Our commitment to support does not end when you sign the contract. As long as you are a Planetrehab client,
we will provide you with world-class technical support.
Planetrehab provides free training until you are completely comfortable using the software. We also provide free updates and upgrades. You never have to pay for this service.
Our approach to support is simple. We want you, our client, to be able to easily schedule, document and bill visits. You are the therapy professional and you should be able to focus on your patients, not on your software, leaving you worry-free.
If you need to contact support, call 800-982-5447 ext. 314 or visit our Contact Us page for other options.
Web-based version for Windows (64-bit)
Web-based version for IPad/Iphone
Web-based version for Chromebook
Bulletins & Notes
Planetrehab 2.393 Release Note
Planetrehab 2.391 Release Note
Planetrehab Bulletin - New Medicare Card
Medicare Cap-Repeal or Not? UPDATE
Planetrehab 2.382 Release Note
Planetrehab Ransomware Bulletin
Planetrehab Reminder Message Customization
New Evaluation Codes - Update
Planetrehab Documentation Update
Planetrehab ICD10 Implementation Notice
Planetrehab 2.333 Release Note
Notice of Upcoming Planetrehab ICD10 Integration Release
Planetrehab 2.324 Release Note
Planetrehab 2.302 Release Note
Planetrehab 2.301 Release Note
Planetrehab 2.289 Release Note
Planetrehab 2.261 Release Note
Planetrehab 2.255 Release Note (includes Functional Limitation Reporting)
Planetrehab 2.24 Upgrade Release Note
Planetrehab 2.2 Upgrade Release Note
Planetrehab 2.0 User's Guide and Workstation Installation Instructions
Tools & Documents
Advanced Beneficiary Notice Form (ABN)
Reporting OPTIMAL Measurement Tool - Baseline
Functional Limitation Reporting OPTIMAL Measurement Tool - Follow-up
Functional Limitation Reporting OPTIMAL Measurement Tool - Instructions
Notice of Updates to Planetrehab
We update Planetrehab every Sunday and we include a list of all changes in the Planetrehab Monthly Newsletter. If you would like to receive the newsletter you can subscribe.
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